Survey Questionnaire

How to respond and provide information to ticket sales experts

Grooming and appropriate behavior of ground personnel

The behavior of ticket issuing operators, special services

How to inform, respond appropriately and guide passengers

The welcome and treatment of the hosts

Grooming and appearance of attendants

How to respond to needs and requests

Verbal communication between the pilot and the passengers

Cleaning toilets

Cleaning chairs and tables

Cleaning other parts of the plane

Cold food service quality

Quality of hot food service

Snack service quality

Suitability of drinks with the type of food served